Now Hiring: Summer Academy Operations Intern

Dates: June 17-July 16, 2019

Place: Gilmour Academy, 34001 Cedar Road, Gates Mills OH 44040

Stipend: $1,000

The Operations Intern provides support in organizing daily activities, concerts, and other events of ENCORE Chamber Music’s Summer Academy program in conjunction with ENCORE Operations Staff. The Operations Intern assists the Operations Director and Artistic Director with the organization and management of student materials and activities, pre-event logistics and the day-of execution of ENCORE’s Artist Series concerts and Blooming Artist concerts, as well as scheduling logistics for faculty, visiting artists, outreach programs and student activities. The Operations Intern will also assist in creating student surveys, interacting with audience members and donors, and help manage day-to-day operational needs on the Gilmour Academy campus during the Summer Academy.

The Operations Internship is a full-time, seasonal position requiring evening and weekend hours from June 17 through July 16, 2019. The Operations Intern will receive a stipend of $1,000. Other benefits include host family accommodations (if necessary), as well as complimentary attendance at ENCORE season events and exposure to ENCORE’s incredible artist faculty.

Responsibilities include, but are not limited to:

  • Prepare student materials prior to the start of the Summer Academy

  • Assist with student check-in, orientation and check-out procedures

  • Assist in planning and coordination of visiting artist accommodations, travel logistics, onsite schedule, and hospitality needs

  • Coordinate visiting artist needs with the Operations Staff for rehearsals and performances

  • Track and maintain ticket sales via phone and e-mail

  • Organize detailed ticket sales files

  • Support ENCORE staff in maintaining a welcoming atmosphere for patrons at ENCORE events

  • Event setup, aesthetics of event space (room layout, signage),

  • Supervise student workers and volunteers

  • Serve as a staff contact for ENCORE students on a daily basis

  • Provide general day-to-day operations support (answering phones, scheduling meetings, filing, creating program and event materials, data entry, copying, staffing the office)

  • Create student & audience surveys

  • Other tasks and projects as assigned by the Operations Director or Artistic Director of ENCORE


  • Excellent time management and organizational skills

  • Demonstrated verbal, written, and interpersonal communication skills

  • Demonstrated attention to detail and ability to take initiative

  • Ability to take direction and work in a team environment

  • Ability to manage multiple tasks at once with a positive attitude

  • Must have valid driver's license and a clean driving record

  • Having access to a car is a plus

  • Interest in performing arts organizations and a musical background is a plus

  • Appreciation for the mission of ENCORE Chamber Music


Interested applicants should email a cover letter, resume and 2 references to:

Clara Engen - Operations Director, ENCORE Chamber Music



Review of materials will continue until this position has been filled. References will not be contacted without the permission of the applicant.

Non-Discrimination Policy

ENCORE Chamber Music does not discriminate on the basis of race, ethnicity, color, religion, gender, sexual orientation, age, or disability neither in the recruitment, hiring, and treatment of its hiring faculty and staff, nor in the daily operation of ENCORE Chamber Music’s programs.